Eliminate lost keys and employee downtime that slow down room turnovers, maintenance requests, or event preparations.
Track who accessed which keys, when they were checked out, when they were returned, and by whom.
Expand your system as your facility grows, with modular hardware and expandable cabinets that adapt to your operations.
Hospitality and entertainment facilities rely on smooth coordination between front-of-house, back-of-house, and managers on duty. High staff turnover, multiple shifts, and shared access points make it challenging to track keys and assets. HSS provides traceable key management technology from Morse Watchmans that protects guest experience, prevents operational delays, and maintains complete audit trails, giving you the confidence that every key and asset is precisely where it should be.
HSS’s KeyWatchers and traceable key management solutions combine advanced hardware with out intuitive TrueTouch software, enabling secure BOH, FOH, and MOD operations. Each electronic key cabinet with an audit trail ensures you know exactly who accessed which keys, when, and why, helping you stay compliant, efficient, and guest-focused.
For more than 30 years, HSS has partnered with hotels, resorts, stadiums, and entertainment venues to strengthen back-of-house security and streamline operations. Our hotel key systems and traceable key management solutions are backed by high-touch service and in-depth industry knowledge, ensuring every system delivers security, compliance, and efficiency. We’re committed to keeping your assets protected, your staff accountable, and your guest experience seamless.
“I personally believe there’s nothing comparable on the market.”
—Billy Langenstein, Director of Event Services, US Bank Stadium
The Challenge
Managing keys for a 66,200-seat venue with thousands of staff and contractors required a faster, more secure alternative to a manual checkout process.
The Solution
HSS installed a scalable KeyBank system with electronic key cabinet and audit trail capabilities, growing from 120 to 360 managed key locations in under two years.
The Outcome
The stadium now runs a fully traceable key management process that saves time, protects restricted areas, and provides daily security reports.
How does an electronic key cabinet with an audit trail improve BOH operations?
An electronic key cabinet with an audit trail from Hoffman Security Solutions gives managers real-time visibility into key status, prevents unauthorized use, and ensures every transaction is documented for compliance and security purposes. By having a clear, time-stamped record of all key movements, BOH operations can quickly resolve disputes, tighten security, and maintain accountability across all shifts.
Can hotel key systems be integrated with existing property management systems?
Yes. Many Hoffman Security Solutions hotel key systems, like the KeyWatcher Touch or KeyBank, integrate with PMS and access control systems, allowing you to align key tracking with your hotel’s operational workflow. This integration streamlines front desk processes, reduces administrative overhead, and helps ensure that key access policies are consistently enforced across departments. If your property is cloud-friendly, HSS can also connect you with select third-party cloud software options for even greater flexibility.
What happens if a key is not returned on time?
With Hoffman Security Solutions systems, automated alerts are sent to designated managers when a key is not returned on time, enabling quick follow-up and reducing downtime. This proactive approach minimizes disruptions, protects restricted areas, and ensures that critical equipment and spaces remain secure.
